DMC Cloud Status
All Systems Operational

About This Site

All aspects of the DMC Software, DMC Cloud and Xperience Group infrastructure is monitored in real time by our secure network operations center. On this website you'll find the current network status, detailed information on current and past incidents and scheduled maintenance notifications. Please bookmark this website and check it regularly, you can also subscribe for free by clicking the blue button above.

ACT SAAS Operational
MSCRM SAAS Operational
SAGEVPS Operational
SLX SAAS Operational
Hypervisors ? Operational
DMCOBM ? Operational
E-Mail Services Operational
Connectivity ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Past Incidents
Aug 28, 2016

No incidents reported today.

Aug 27, 2016

No incidents reported.

Aug 26, 2016

No incidents reported.

Aug 25, 2016

No incidents reported.

Aug 24, 2016
Completed - The scheduled maintenance has been completed.
Aug 24, 19:01 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 24, 18:00 BST
Scheduled - On Tuesday August 23rd 2016 at 13:42, a cable break caused increased latency and packet loss for approximately 5-10 seconds whilst traffic was automatically rerouted via alternative connections. To allow our network operations team to bring this connection back into service, an at risk notification has been raised due to the nature of the work being carried out. Whilst we expect no disruption whilst this session is brought back online, some customers may experience periods of increased latency, packet loss and/or an intermittent loss of internet connectivity.
Aug 23, 18:02 BST
Aug 23, 2016

No incidents reported.

Aug 22, 2016

No incidents reported.

Aug 21, 2016

No incidents reported.

Aug 20, 2016

No incidents reported.

Aug 19, 2016

No incidents reported.

Aug 18, 2016
Completed - The scheduled maintenance has been completed.
Aug 18, 22:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 18, 20:45 BST
Scheduled - We have identified an issue affecting one of the back end hypervisors hosting some of our ACT SaaS infrastructure. To resolve the issue, the ACT servers will be shutdown a short time before 9pm and moved to another hypervisor. The work should take no more than an hour however if any unforsceen circumstances arise, it could take a little longer.
Aug 18, 17:09 BST
Aug 17, 2016

No incidents reported.

Aug 16, 2016

No incidents reported.

Aug 15, 2016

No incidents reported.

Aug 14, 2016

No incidents reported.